Resources & FAQ for Labels & Packaging

RESOURCES

Below you can find tools like Frequently asked questions for printing & ordering, guides & tools, as well as our blog where we dive deeper into the print industry.

Looking for something not listed? Reach out to us!

FAQ

Click the links below to be brought to each section:

Guides & Tools

Click the links below to open the resource you're looking for.

Blog

Check out these articles to learn more about the print industry and Relm West.

Art Questions

What types of files do you accept?

Can you match my color or existing products?

What are best art file practices?

Where do I start?

What color systems should I use?

Printing takes place in CMYK (or 4 Color Process), and Pantone colors.

HEX or RGB colors are used for the web, and while these can't be used in printing, we can help guide you to similar colors and provide samples.

If your color is a code of numbers and letters (Ex. 085DAD), this is a web color.

A Pantone Color will look something like Pantone 301 Blue, and a CMYK Color will have a value for each color, and will look something like 100%, 46%, 0%, 42%.

Ordering Questions

How do I order custom labels or packaging?

What are your lead times?

Our standard lead time for labels is 1-2 weeks, and film is 3 weeks. We know sometimes you need your order sooner, and we're happy to work towards your need-by date! Let your customer service rep know when you need your order and we will do everything we can.

We believe in getting our customers what they need - when they need it! We rarely will ever pass on a "rush charge" or fee. We treat rushes as part of our flexible schedule, so charges are only applied if the job requires running outside of the normal scheduled hours.

What is the minimum order quantity?

Printing Questions

What is unwind direction?

What is CMYK printing?

What are printing plates?

The flexographic print method utilizes printing plates to transfer ink to the material. 1 printing plate per 1 color is required.

Relm West has in-house printing plates which helps keep plates speedy and low-cost. We also utilize shared plates whenever possible to keep your costs down.

Our customer service team will be able to advise you on how many plates your project will require and if any shared plates are possible after reviewing your artwork with our art department.

What are Pantone colors?

Pantone colors refers to a color chosen from the Pantone Matching System (PMS). This is a standardized system used widely in print and other industries.

The color chosen is communicated by the numeric ID - Ex. "Pantone 485 C".

We recommend referring to the Solid Coated Guide for printing with us.

If you choose a color but don't have access to a Pantone Book to view the physical color, let us know. We will help provide a physical representation of the color.

What makes your digital printing different?

We're glad you asked! Our digital press is an inkjet printer like many others but surpasses most other presses in speed and quality. It prints at 1200 DPI for superior quality, with vibrant colors!

One of the best parts - No click charges! Click charges occur with many other digital printing companies due to standards set by their manufacturers. These can be tough to understand and be prepared for. We don't engage in that - We like to be easy to work with!

Check out our blog to find out more about why our digital department is top-of-the-line!